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Reviewed by: rjlit
on: 2019/6/29 18:27:44
2 HOURS after I ordered on line, the food arrived. I called after an hour and was told that it was the fault of ChineseMenu that it takes so long. It wasn't your website, it was theirs!?! I tried to cancel the order and the young man said it was already out to be delivered. Obviously it wasn't. He acted like it was my fault for ordering from YOUR website. When the delivery person finally showed up, he acted like he couldn't speak English and just kept saying "Sorry, Sorry" and laughing. We had already eaten a peanut butter sandwich because we didn't think the food was coming. We've been coming to Imperial City for over 15 years, but WE WILL NOT BE BACK! WE WILL NOT ORDER FROM YOU AGAIN. WHAT HAPPENED TO CUSTOMER SERVICE? How can you run a business like this if others are having similar experiences? I certainly will recommend others NOT to visit or order from you either!
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Reviewed by: jeremy.lira
on: 2019/4/6 12:53:20
You serve orange chicken but its not on this menu.
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Reviewed by: trent2000000000
on: 2018/6/16 16:58:27
Does imperial city sell ramen?
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Reviewed by: figranch
on: 2018/12/30 16:08:08
I would like to order online but I do not see the option to get a dinner for two. I had to call in my order.
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Reviewed by: xjazzie
on: 2018/10/4 20:21:48
Ordered chicken lo mein, chicken wings, and a kids sweet and sour. Found a hair in the lol mein, chicken wings 3 were undercooked, and the sweet and sour chicken was ok but the sauce was watery and gross... 💔 Not happy. Spent 25+ dollars on unhappiness..
